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YACHT PACKAGE MANAGEMENT

How Package Management Works ?

With this Yacht Package Management system. Yacht owners will receive packages effortlessly.

First of all, Package Received at Dock Master office by their front-desk executive.

DockMaster office selects ‘boat owner’ name from drop-down. Yacht related information shows automatically in the form.

DockMaster office scan QR CODE for tracking number and fill Rack No., Employee Name (receiving package), Courier Name.

Immediately Email/SMS with QR CODE sent to yacht owner about package received at Marina. DockMaster office sent link for signature. Yacht owner receive link in SMS, he can tap and sign on his phone and PRESS ‘SUBMIT’. Immediately signature shows on the DockMaster office dashboard.

The Yacht Owner can send his employee to collect the package and can sign himself from remote location.

 

Package Management is an integral part of our services, we made possible contactless deliveries of packages SUPER EASY as well interesting via mobile devices

PACKAGE CHECK IN

SCAN PACKAGE – ADD CUSTOMER DETAILS

PACKAGE CHECKOUT

GET CONTACT LESS SIGNATURE OF CUSTOMER – CLICK PHOTO - PACKAGE DELIVERED

USP OF OUR SOFTWARE...

  • CONTACT LESS DELIVERIES OF PACKAGES
  • SUPER RESPONSIVE INTERFACE
  • IN/OUT LOG MAINTAINED WITH NAME, SIGNATURE AND PHOTO
  • SEARCH PACKAGE VIA SCAN QRCODE
  • CHECK ALL PACKAGES STATUS AND DETAIL AT A GLANCE

We will setup your location and upload customer information via .csv file and your account will be ready to use.

USERS REQUIRED TO OPERATE PACKAGE MANAGEMENT

1. DockMaster office
2. Bellman (optional service)
3. Customer

DockMaster office

 

DockMaster office can perform following actions from his dashboard
1. Profile add/edit
2. Add Package
3. Package List
4. Search Package
5. Pending Packages List
6. Today’s Pending Packages List
7. Deliver Package
8. Package Details etc.
9. Delivery Status change accordingly Processing/Delivered

Process Defined

1. Package Received/Check IN by scanning package under ‘Add Package’
2. Rack Number entered in ‘Add Package’
3. Customer receive Email/SMS notification with QR CODE
4. Package Delivery/Check OUT by scanning QRCODE
5. Contactless signature URL provided to Customer for contactless delivery
6. Delivered Package strike off after receiving signature

Customer

Customer account login details sent by system automatically. Customer can perform following action from their dashboard.

1. My Packages
2. Package Details
3. Request Delivery or Pick up

Process Defined

1. Customer get notification via email/sms as soon package received by DockMaster office
2. Customer Login and see package details
3. Select a. Pickup b. Delivery
4. Customer collect package from front-desk by himself or can ask for delivery
5. Customer show QRCODE at reception
6. QRCODE Scanned at a distance and provided a URL in SMS
7. Customer tap the link and Sign (using his finger) on his mobile device
8. Customer signature received by Front Desk Manager
9. Customer collect the package
10. Successful delivery notification sent via Email/SMS

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